Refund policy

If you have decided not to proceed with testing, please inform your program advisor, in writing, within 30 days of your purchase. Please return the test kit at your expense to:

Cell Science Systems/PreviMedica
852 South Military Trail

Deerfield Beach, FL 33442

Once we receive the returned kit, a refund will be processed less the $75.00 cancellation fee and shipping if applicable.

Please DO NOT use the FedEx shipping bag to return the kit.

If bag/label is used, an additional fee of $28.00 will also be deducted from your refund amount. For cancellations after a specimen has shipped to the lab, the cancellation fee is $125.00 to be deducted from the amount to be refunded.

Disclaimer: It is important to note that food sensitivity testing is distinct from food allergy testing. While both tests share the objective of identifying potential food reactions, they vary in their diagnostic methodology and the types of reactions they detect. Food allergy testing commonly focuses on immediate, life-threatening reactions to foods, while food sensitivity testing aims to detect delayed responses that can be less severe but still affect one's health. Therefore, we strongly advise consulting with a qualified healthcare professional to determine which testing approach is most suitable for your particular situation.