Privacy Policy

Terms of service

At PreviMedica, we are committed to protecting your privacy and ensuring the security of your personal information.  We are committed to complying with applicable laws and regulations related to telehealth and patient privacy, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.  

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our telehealth/digital nutrition counseling services.

PreviMedica, LLC is the administrator and sole owner of the information collected on this site.  As such, PreviMedica has chosen not to share, or rent this information to others in ways different from what is disclosed in this statement.  

Website Use

IP Addresses

PreviMedica uses IP addresses to analyze trends and administer our site. PreviMedica also uses IP addresses to help diagnose problems with their server.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies are used as links to various programs such as, but not limited to, logging into the secure areas of our site.

Links

This web site contains links to other sites. Please be aware that PreviMedica is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website.

Your Personal Information

PreviMedica collects personal information (as requested on electronic mail forms, electronic and hardcopy requisitions, and applications), to better address the needs of potential clients.

Security

PreviMedica takes every precaution to protect your information. When submitting sensitive information via the website, such information is restricted to PreviMedica/Cell Science Systems security officer.

Opting Out

PreviMedica also provides an opt-out for receiving any future contact from us. To remove all information from our files and stop further contact, simply send an email through our contact us page, with your name and the words “remove from contact list”.

Update Contact Information:

PreviMedica also gives you the following option for changing and modifying information previously provided. Simply email us through our Contact page, with your updated information.

When enrolling in PreviMedica Nutrition Services

We collect the following types of information:

  • Personal Information: Name, date of birth, contact information (email, phone number), and medical history.
  • Health Information: Health records, medical diagnoses, dietary preferences, medications, supplementation, physician orders, and any information related to nutrition therapy/counseling sessions.
  • Data related to your use of our digital video services, resources, including session logs, communication records, and session content documentation and recordings of sessions (with your approval.)

How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To facilitate telehealth nutrition therapy/counseling sessions, including scheduling, communication, and follow up.
  • Personalization: To tailor our recommendations to your unique needs, preferences, and goals.
  • Communication: To send appointment reminders, updates, and other relevant information.
  • Research and Improvement: To analyze data for research, quality improvement, and service enhancement.

Information Sharing

We will not share your personal and health information with third parties without your explicit consent, except in cases required by law.

Security Measures

We take measures to protect your data, including encryption, secure access controls, and secure and a confidential online platform that allows you and your nutrition practitioner/referring health care provider, if applicable, to conduct telehealth sessions and communicate adhering to HIPAA regulations.

  • Secure Video Conferencing ensuring the privacy of your telehealth sessions. Conversations are protected from unauthorized access.
  • Your PHI is stored and transmitted securely.  
  • Access to the patient-practitioner portal is granted through a secure login process.  
  • Secure Messaging with nutrition practitioner via encrypted messaging.
  • File Sharing: Documents, individual nutrition plans/recommendations, educational resources, and test results are shared securely within secure online platform.

Data Retention

We will retain your information as long as necessary for the purposes outlined in this policy or as required by law.

Your Choices

You have the right to access, correct, or request the deletion of your information. You can also choose not to share certain data, though this may limit our ability to provide services.

Consent to Telehealth

By using our digital video services, you consent to telehealth sessions, including the collection and use of your information as described in this policy.

Cell Science Systems Corp. Testing

PreviMedica utilizes test results offered by Cell Science Systems, Corp. for insight into clients’ nutrient status, food and chemical sensitivities, and genetics.  

The tests offered by Cell Science Systems are not intended to diagnose or treat medical conditions.  There is no assurance provided that any particular results will be achieved, as your condition may not be related (or not only related) to the information obtained from the tests conducted. The assistance of a health care provider is advised.

The Alcat Test is a scientific clinical test and as such is only intended to provide information regarding possible sensitivities to foods and/or other substances.

The Methyl Detox Profile tests genetic markers involved in methylation and homocysteine metabolism.  It is not intended to diagnose or treat medical conditions but to provide insight for use within a comprehensive assessment conducted by the ordering practitioner.  Patients should understand that as research advances, in order to assess the meaning of patients’ DNA in the context of such research advances, patient may need to obtain further services from physician, genetic counselor or other health care provider.

The DNA collected for this test is not sold or donated to any other organization or used for research.  Patient DNA is only stored when a reanalysis is needed. DNA samples are de-identified during the isolation process and upon completion of testing, disposed of in bio-hazardous waste. Records associated with the DNA collected for this test are stored for a minimum of two years according to CLIA regulation.  Patients are permitted to submit DNA samples confidentially without a name associated with them (using an identification number).

CICA (Celiac, IBS, Crohn’s Array) tests genetic markers and serology markers associated with celiac and Crohn’s disease. It is not intended to diagnose or treat medical conditions but to provide insight for use within a comprehensive assessment conducted by ordering practitioner. Patients should understand that as research advances, in order to assess the meaning of patients’ DNA in the context of such research advances, patient may need to obtain further services from physician, genetic counselor or other health care provider.

The DNA collected for this test is not sold or donated to any other organization or used for research.  Patient DNA is only stored when a reanalysis is needed.   DNA samples are de-identified during the isolation process and upon completion of testing, disposed of in bio-hazardous waste. Records associated with the DNA collected for this test are stored for a minimum of two years according to CLIA regulation.  Patients are permitted to submit DNA samples confidentially without a name associated with them (using an identification number).

The Cellular Nutrition Assay assesses insufficiencies in micronutrients within immune cells, antioxidant function of immune cells, and specific antioxidants that may improve antioxidant capacity.  It is not intended to diagnose or treat medical conditions but to provide insight for use within a comprehensive assessment conducted by ordering practitioner.  

Homocysteine testing is a biomarker utilized to assess progress after implementation of personalized nutrition to balance methylation.  It is not intended to diagnose or treat medical conditions but to provide insight for use within a comprehensive assessment conducted by ordering practitioner.

Telomere Value determines average telomere length in sampled white blood. It is not intended to diagnose or treat medical conditions but to provide insight for use within a comprehensive assessment conducted by ordering practitioner.  Patients should understand that as research advances, in order to assess the meaning of patients’ DNA in the context of such research advances, patient may need to obtain further services from physician, genetic counselor or other health care provider.

The DNA collected for this test is not sold or donated to any other organization or used for research.  Patient DNA is only stored when a reanalysis is needed. DNA samples are de-identified during the isolation process and upon completion of testing, disposed of in bio-hazardous waste. Records associated with the DNA collected for this test are stored for a minimum of two years according to CLIA regulation.  Patients are permitted to submit DNA samples confidentially without a name associated with them (using an identification number).

For Cell Science Systems’ Privacy Policy related to use of the testing and use of the Cell Science Systems website, please click here.

Changes to thePrivacy Policy

We may update this Privacy Policy periodically.  You will be notified of any significant changes.

Disclaimer: It is important to note that food sensitivity testing is distinct from food allergy testing. While both tests share the objective of identifying potential food reactions, they vary in their diagnostic methodology and the types of reactions they detect. Food allergy testing commonly focuses on immediate, life-threatening reactions to foods, while food sensitivity testing aims to detect delayed responses that can be less severe but still affect one's health. Therefore, we strongly advise consulting with a qualified healthcare professional to determine which testing approach is most suitable for your particular situation.